Terms of Service

Welcome to AL Mushea Building Materials Trading LLC. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

“We,” “Us,” “Our” refers to Al Mushea Building Materials trading LLC .

“You,” “Your” refers to the user or customer accessing our website or purchasing our products/services.

“Services” includes all functionalities, materials, and content provided on our platform.

2. Use of Our Website

  • You must be at least 18 years old or have parental/guardian consent to use our website or services.
  • You agree to provide accurate and up-to-date information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Orders and Payments

  • All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order.
  • Pricing is displayed in AED and includes applicable taxes unless stated otherwise. Delivery fees may apply.
  • Payments must be made through approved methods ( bank transfers, etc.).
  • If a payment fails, we reserve the right to cancel the associated order.

4. Delivery Policy

  • We will strive to deliver products within the agreed timeframe. However, delays may occur due to unforeseen circumstances.
  • Delivery is considered complete when the materials are handed over to the recipient or left at the specified location.
  • Ensure accurate delivery information; we are not responsible for failed deliveries due to incorrect details provided by you.

5. Returns and Refunds

  • Returns are accepted for unused and undamaged items within 2 hours of delivery.
  • Custom or special orders may not be eligible for return.
  • Refunds will be processed after verifying the returned items and may take 14 business days.

6. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload or distribute malicious software or spam
  • Misrepresent your identity or affiliation.
  • Violate intellectual property rights or proprietary content.

7. Intellectual Property

All content, including text, images, logos, and designs on our website, is the property of Al Mushea Building Materials Trading LLC or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • UWe are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
  • Our total liability is limited to the amount paid for the disputed product or service.
  • We are not responsible for construction errors, improper use of materials, or other third-party issues

9. Indemnification

You agree to indemnify and hold Al Mushea Building Materials LLC harmless from any claims, damages, or expenses arising from your misuse of our website, violation of these Terms, or infringement of any rights.

10. Termination

We reserve the right to suspend or terminate your access to our website or services if you violate these Terms or engage in harmful behavior.

11. Governing Law

These Terms are governed by the laws of Dubai, UAE. Any disputes shall be resolved in the courts of Dubai , United Arab Emirates.

12. Changes to the Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with the updated date. Your continued use of our services constitutes acceptance of the revised Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Email: info@almushea.com

Phone: 056 4222475

Address:J327,Al Raihaan Building , AL Mamzar , Dubai, UAE

By using our website or services, you agree to these Terms of Service. Thank you for choosing Al Mushea Building Materials Trading LLC for your building material needs.

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